COMMON INQUIRIES

FREQUENTLY ASKED QUESTIONS

How fresh is the coffee when it ships?

All whole bean coffees are roasted to order in small batches at our Lahore facility. We stamp every bag with its roast date. We recommend resting freshly roasted beans for 5 to 7 days before brewing espresso to allow natural degassing.

Do you deliver nationwide across Pakistan?

Yes. We ship through standard courier services to all major cities across Pakistan (Karachi, Islamabad, Rawalpindi, Faisalabad, Peshawar, and beyond). Deliveries within Lahore typically arrive within 24 to 48 hours; other cities take 2 to 4 business days.

Can you pre-grind my coffee beans?

While we strongly recommend grinding fresh right before extraction for maximum aromatic clarity, we offer complimentary precision grinding. Simply select your preferred brewing method (Espresso, Pour-Over/V60, French Press, Aeropress) when adding your coffee to the cart.

Do you offer wholesale coffee beans and cafe machine consulting?

Yes. We partner with specialty cafes, corporate offices, and restaurants. We supply wholesale roasted beans, commercial espresso hardware (commercial grinders and multi-group espresso machines), and staff barista certifications. Select "Wholesale & B2B Inquiries" in the contact form to connect with our roasting team.

Can I return equipment or coffee beans?

Due to food safety standards, roasted whole bean coffee and ground coffee cannot be returned once opened. Unused, boxed equipment and brewing gear in original packaging can be returned or exchanged within 7 days of delivery.

GET IN TOUCH

Speak With Our Roastery Team

ROASTERY & CAFE

VISIT OUR ROASTERY IN LAHORE

126-P, MM Alam Rd, Block P
Gulberg II, Lahore, 54000